Shopping Cart

0

Your shopping bag is empty

Go to the shop

MATTRESS SET-UP

MATTRESS SET-UP

MATTRESS SET-UP PERIOD:

Your mattress was compressed, rolled, and packaged, referred to as a bed-in-a-box, for shipment purposes.  To prevent structural and/or condensation damage on your new mattress from being packaged for a prolonged period, your new mattress must be opened within two (2) weeks from the delivered date.

To be eligible for a 100 Nights Trial Comfort Exchange & Return Policy and the Limited Warranty, you must open your new mattress within two (2) weeks from the date you received it.

No Exchange & Return claim will be accepted after 100 days of the delivery date.

 

UNBOXING YOUR HIBERIS NEW MATTRESS...

UNFORTUNATELY, MOVING HEAVY BOXES CAN LEAD TO BACK INJURIES. TO AVOID INJURIES, PLEASE DON’T LIFT THE BOX BY YOURSELF.

USER GUIDE:

Step 1: You may need help hoisting the HIBERIS® box into the room where you intend to use your new HIBERIS mattress.

Step 2: Take the HIBERIS® Box in the room where you intend to use your new HIBERIS® mattress.

Step 3: Carefully open the box and slide the mattress out of the box. Avoid using a sharp object to open the box, as you run the risk of unintentionally cutting your mattress.

Step 4: Place the mattress (still inside of the bag) on top of a supportive platform bed, box spring or foundation (if any) and then cut the plastic carefully, once you remove the plastic, the mattress will begin to expand immediately and it will be harder to move around. Within a few seconds, the mattress will be fully inflated, and you will be able to enjoy it immediately.

You can lay on your new HIBERIS® mattress immediately without damaging your new bed.

After a feel night of sleep, you will feel great!